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Legal · Refunds

Refund Policy

This policy explains when a refund request can be made for a paid IPTVPlanPro subscription.

01

3-Day Refund Request Window

A customer may request a refund within 3 calendar days from the start of the paid subscription. Requests made outside this 3-day period fall outside the current IPTVPlanPro refund policy.

02

How to Request a Refund

Contact IPTVPlanPro support through the Contact page within the eligible 3-day period and provide the information needed to identify your subscription request.

03

One Subscription, One Device

Each subscription is intended for one device. Sharing subscription or login information with other people or using the same subscription across additional devices is not permitted.

04

Test Before You Subscribe

Where available, we recommend using the Free Trial before purchasing so you can test your device, internet connection, content and playback experience.

05

Applicable Law

This policy is subject to applicable law. Nothing in this policy is intended to limit rights that cannot legally be excluded.

Support

Questions About a Refund?

If you need help understanding whether your request is within the current refund window, contact our support team.

Contact Support →